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Refund and Cancellation Policy

Refund & Cancellation Policy

This Cancellation and Refund Policy applies to all Utility Payment services provided through our portal www.paybazaar.in, operated by Paybazaar Technologies Private Limited. By using our services, you agree to the terms mentioned in this policy along with our Terms & Conditions and other policies.

1. General Provisions

Scope

This policy governs cancellation requests, account termination, and refund processing related to Utility Payment services such as toll payments, fee payments, mobile recharge, and similar services provided through our website.

Acceptance

By availing our Utility Payment services, you confirm that you have read, understood, and accepted this Refund and Cancellation Policy.

2. Cancellation by the User

2.1 Cancellation Before Service Activation

If you cancel the service before activation or before any transaction is processed, you may be eligible for a full refund of the service fees paid.

  • Cancellation request must be submitted via your dashboard or email.
  • Request must be submitted at least 7 days before service activation.
2.2 Cancellation After Service Activation

If cancellation occurs after service activation or transactions are processed, refunds will be calculated on a pro-rata basis based on the unused portion of the service.

No Refund Scenario

No refund will be provided if the service has been fully utilized or significant benefits have already been provided.

2.3 Cancellation Request Process

Users can cancel the service by logging into their account dashboard or by contacting us at support@paybazaar.in.

3. Cancellation Initiated by Paybazaar Technologies

Service Cancellation

In certain circumstances such as technical failures, regulatory changes, or service interruptions, Paybazaar Technologies may suspend or terminate the service.

Refund Eligibility

If such cancellation significantly impacts your service experience, a full refund will be provided for the affected period.

4. Non-Refundable Fees

Administrative, processing, or transaction fees associated with account setup or completed transactions may be non-refundable.

5. Special Cases

If promotional offers or discounts were applied during enrollment, refunds will be calculated based on the actual amount paid.

6. Dispute Resolution

If you have concerns regarding refunds or cancellations, please contact our support team at support@paybazaar.in.

7. Changes to This Policy

Paybazaar Technologies reserves the right to modify this policy at any time. Updates will be posted on the website.

8. Contact Us

Email: support@paybazaar.in