1. Information We Collect

1.1 Personal Information

When you register or use our services such as toll payments, bill payments, or mobile recharge, we may collect the following information:

• Identity Information: Full name, email address, and mobile number.
• Vehicle & Account Information: Vehicle registration numbers and payment account details.
• Financial Information: Payment details required for processing transactions (full card numbers are never stored).
• Verification Data: Documents such as Aadhaar, PAN, or Passport if required for KYC verification.

1.2 Usage Data

We automatically collect technical information such as IP address, browser type, device information, pages visited, time spent on the website, and transaction details related to our services.

1.3 Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze website usage, and personalize content. Disabling cookies may affect some functionalities of the website.

2. How We Use Your Information

• Service Provision: To create and manage your account and process transactions.
• Personalization: To improve user experience and provide relevant updates.
• Communication: To send service notifications and customer support responses.
• Security: To detect fraud and protect our platform.
• Analytics: To analyze usage trends and improve services.

3. Sharing & Disclosure of Information

Your information may be shared with:

• Service Providers: Trusted partners who assist with payment processing or analytics.
• Affiliates: Companies within our corporate group when necessary.
• Legal Authorities: When required by law or regulatory authorities.
• Business Transfers: In case of merger, acquisition, or sale of the company.

4. Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for secure data transmission
• Restricted access to sensitive data
• Secure infrastructure and monitoring systems

Although we take strong precautions, no system is completely secure, and users acknowledge this inherent risk when using online services.

5. Data Retention

Personal information is retained only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

You may have the following rights regarding your personal information:

• Access and update your personal information
• Withdraw consent for data processing
• Request data portability
• Object or restrict certain processing activities

To exercise these rights, please contact us at help@Paybazaar.in.